Frequently Asked Questions

How long is the ExtraPin valid for?

Once you receive the ExtraPin token you have to use it within 2 minutes. After its validation, the ExtraPin is valid until session expiration ...

How do I create an organization?

When logged in, click on the user menu and select “Create an Organization”. You can have multiple organizations managed by a single account.

How do I manage my account?

When logged in, click on the user menu (by clicking on your email address at the upper right corner of the Portal Header) and select the first item on the menu ...